Privacy Policy

Your privacy is our priority. Learn how we handle your data.

Privacy Policy – Khel Mitra X Fantasy

Effective Date: January 2025

Khel Mitra X Fantasy (“we,” “our,” “us”) is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and mobile application. By accessing or using our services, you consent to the data practices described in this policy.

1. Introduction to Our Privacy Commitment

At Khel Mitra X Fantasy, we value your privacy and recognize the importance of transparency in how we handle your personal data. As a platform focused on free-to-play, ad-free fantasy sports, we ensure that user data is never exploited for monetary gain or shared with unauthorized third parties.

We are fully compliant with Indian IT regulations and prioritize responsible data handling in all aspects of our operations. This policy provides a detailed explanation of the types of information we collect, how it is used, and the measures we take to secure it.

If you have questions or concerns about this Privacy Policy or how we handle your data, you can contact our Data Protection Officer:

2. Information We Collect

When you interact with Khel Mitra X Fantasy, we collect the following types of information to improve platform functionality and enhance user experience:

A. Personal Information

  • Phone Number: Required for app registration and downloading. This ensures user verification and secure access.
  • Username and Profile Details: Includes your display name, selected preferences, and avatar (optional).
  • Location Data: Used to ensure compliance with regional restrictions and legal requirements.
  • Device Information: Includes IP address, device type, and operating system to optimize app performance.

B. Non-Personal Information

  • Usage Data: Tracks app activity, contest participation, and feature engagement to enhance user experience.
  • Cookies and Analytics: Collects anonymous data regarding website traffic and app interactions for statistical analysis.
  • Cookies and Analytics: We use cookies to enhance your browsing experience. Cookies allow us to:
    • Remember user preferences (e.g., language or login details).
    • Analyze website traffic and user behavior for improving platform functionality.
    • Provide anonymized insights for statistical purposes.

    • You can control or disable cookies through your browser settings. However, some features of the website may not function properly without them.

3. How We Use Your Information

The information collected by Khel Mitra X Fantasy is used strictly to:

  • Facilitate App Access and User Experience: Ensure seamless registration, login, and app functionality.
  • Improve Platform Features: Analyze usage trends to refine existing features and develop new ones.
  • Legal Compliance: Enforce eligibility restrictions (18+ users, restricted states) and verify identity to prevent fraudulent activity.
  • Enhance Security: Detect and mitigate unauthorized access, fraud, or technical issues.

Khel Mitra X Fantasy does not sell, trade, or monetize user data. Our platform’s core business model is built on providing a free and ad-free experience, focusing on education and skill development.

4. Data Sharing and Third-Party Access

No Commercial Data Sharing: We do not sell or share your personal data with third parties for commercial purposes.

Authorized Third Parties: In rare cases, data may be shared with service providers for essential operations, such as:

  • SMS Services: For sending app download links and important notifications.
  • Cloud Storage Providers: For securely storing user information and app data.

Legal Obligations: We may disclose user information if required by law, court orders, or government authorities to comply with legal processes.

5. Data Security Measures

We implement robust security protocols to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Key measures include:

Data Breach Notification: In the unlikely event of a data breach, Khel Mitra X Fantasy will promptly notify affected users and relevant authorities as required by law. Notifications will include details of the breach, its impact, and steps users can take to mitigate risks.

  • Encryption: All sensitive data, including phone numbers and location, is encrypted during transmission and storage.
  • Limited Access: Only authorized personnel have access to personal data, and they are bound by strict confidentiality agreements.
  • Regular Security Audits: Our systems undergo periodic audits to identify vulnerabilities and ensure continuous improvement.

6. User Control and Data Access

Khel Mitra X Fantasy provides users with full control over their personal information.

  • Access and Update: Users can update their profile details directly through the app settings.
  • Account Deletion: Users may request account deletion at any time by contacting support at support@khelmitrax.in. Upon request, all associated data will be permanently erased within 30 days, except where retention is legally required.
  • Opt-Out of Notifications: Users can manage or disable non-essential notifications through app preferences.
  • Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Usage data and analytics may be retained indefinitely in anonymized formats.

7. Compliance with Regional Laws and Regulations

Khel Mitra X Fantasy adheres to the data protection laws outlined in the Information Technology Act, 2000 (India) and its subsequent amendments.

In compliance with the Information Technology Act, 2000 (India) and its amendments, Khel Mitra X Fantasy ensures that:

  • Users have the right to request details of the personal data we hold about them.
  • Users can withdraw consent for data collection and processing at any time.
  • Data collection and processing are conducted transparently, with explicit user consent.

For users outside India, our privacy practices also align with applicable global standards, such as GDPR where relevant.

  • Age Restrictions: Users must be 18 years or older to register. We do not knowingly collect data from minors.
  • Regional Access Restrictions: Users from restricted states (Assam, Odisha, Sikkim, Nagaland, Telangana, Andhra Pradesh, and Meghalaya) cannot register or access contests.

8. Children's Privacy

Khel Mitra X Fantasy does not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal data, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with information can contact us at support@khelmitrax.in.

We are committed to ensuring accessibility for all users. If you encounter difficulties accessing this Privacy Policy or have specific accessibility needs, contact us at support@khelmitrax.in.

External links or services mentioned in this Privacy Policy are not operated by Khel Mitra X Fantasy. We encourage users to review the privacy policies of these third-party services before interacting with them.

Responsible Gaming

At Khel Mitra X Fantasy, we are committed to promoting responsible gaming practices. We strongly encourage all users to engage in fantasy sports responsibly. The platform is designed exclusively for entertainment and skill development, not financial gain. We recommend users set personal limits to maintain a healthy balance.

Our platform is designed to prevent excessive play and foster a safe and responsible gaming environment. We actively discourage underage gaming and ensure compliance with all relevant regulations.

We encourage all users to enjoy the game responsibly by setting personal limits and recognizing that the platform is designed solely for fun and educational purposes, not financial profit.

Learn More About Responsible Gaming